A couple of months ago, TrainingZone carried an exclusive interview with Ken Blanchard, the co-author of the famed One Minute Manager series.
His interview touched upon several points that are at the core of what we try to do at Thought Perfect: self awareness for leaders for performance enhancement, leadership development and human capital management.
Below are some excerpts from the interview that business leaders will do well to remember.
Self-awareness is key to good leadership
“You have to teach people in the heart not just the head. …. one of the reasons why people make lousy leaders is that they don’t know who they are. …. If you don’t have your heart right, you don’t realise you are here to serve, not to be served.”
Leaders set the right goals and articulate their vision well
“Leading at a higher level involves setting the right goals. It is also crucial to set a compelling vision that tells people who you are, where you are going and what is going to guide your journey. The first part of leadership is showing direction.”
Leaders help people achieve desired results
“I define leading at a higher level as a process of helping people achieve worthwhile results. Leadership should take into account the needs and concerns of everyone in the business and not just think that profit is a worthwhile goal. Profit is the applause you get for taking care of your customers and creating a motivating environment for your people.”
“If you don’t treat your people right, they will not take care of your customers.”
The first two points listed above epitomizes what we do as part of our leadership coaching. We help leaders become better aware of themselves and achieve complete clarity of thought, which enables them to make the right decisions and actions that result in perfect outcomes.